With the rush of the busy holiday season and shopping for special presents for our loved ones, a break from the hustle and bustle is always a welcomed treat. After spending the day going from store to store, my friend, toddler, and I decided to stop in at Tim Horton's. It's the perfect reprieve from a busy day! The holiday season is my favourite time of the year, but I have to admit, it can get a little crazy, chaotic, and overstimulating.
I have a confession. One of my guilty pleasures when out and about is a half French Vanilla/Half Hot Chocolate at Tim Horton's. I know, it sounds like a really odd request. If you try it, you'll know why I always order it!
When he passed us the sweetener, I asked if that was the only one they offered. He replied, "Yes. This is the only one we have to offer our customers." I then asked why and he quickly responded with, "That's the brand we get from our supplier. It's the only one we have."
I asked if they would consider carrying Equal Low Calories Sweetener in the future and he said, "Well, I think it's a HQ thing. We only serve what we are given. All our products are ordered through our supplier, and this is what they carry." He also said that no one has ever asked him about getting in alternatives before. He said he doesn't know why they carry one brand and not the other, but that the only reason he could think of was because that is what the suppliers have chosen.
Fair enough. He was so patient and very good at answering all my questions. I even filled out a comment card, asking about the possibility for including Equal as another option for customers.
This is actually the second time I've participated in an #EqualCanada #CBias opportunity, and this is the second time I have been unsuccessful in finding a location/venue that offers Equal. I find myself on the constant lookout whenever I'm out now. I keep checking to see whether coffee shops or restaurants carry different options. I am determined to find a spot that offers Equal. I've even got my husband and friends in on the challenge whenever they're out for coffee!
website and join in the conversation on Twitter @EqualCanada and Equal Canada on Facebook!
Disclosure - This shop has been compensated as part of a social shopper insights study for Collective Bias. I have also been compensated for participating in this #CBias #EqualCanada opportunity.